Dear Pipkin family and associates:
"I would just like to express my thanks for help on the recent claim you assisted me with. As always, you have responded promptly and professionally. I always have confidence in the services that you and your excellent staff provide. It’s always a pleasure working with you."
Cordially,
Jack Elam
Owner, Elam Enterprises, Inc.
Restoration Service Provider
Mr Pipkin.
"I'm glad to hear about all of your environmental efforts in
Arkansas including your upcoming trip to Golden's N.R.E.L."
All the Best,
Jacob Smith
Mayor: Golden, Colorado
July - 2008
Dear Mr. Pipkin,
"Wow - you are doing some great stuff in Arkansas. We can learn a lot from you..."
Mike Bestor
City Manager
Golden, Colorado
Len,
"We would like to thank you for the wonderful job
you did for us. We honestly had no idea there was a
company out there providing the services you do. Thank
you for the excellent work; thank you for being so kind.
Our family's wish is that you have the best life possible,
because you deserve it- you, your family, and all your employees!
We would recommend you to anyone..."
Thank you so very much,
Glenn and Sharon Blacksher
Oakland, AR
March / April 2008
“Thanks for your outstanding service to our company...”
Tony Smee
KMC Construction / Service Master
Southeast Missouri / Southern Illinois; Spring / 2008
Len,
"I wanted you to know how pleased I was with my
cleaning. I would certainly recommend your restoration
services to anyone. Everything was exactly as you said it
would be, and that honesty and straight-forwardness is
important to me. You are also a very nice person."
Thanks,
Mrs. Henson
Puducah, KY April, 2008
"I would like to personally thank, not only Len, but all at Massanelli's for their help during my time of need. Everyone there does a GREAT job; attempting to assist in all ways imaginable. The world needs more people like Len and his professional staff. God bless them!"
Thanks,
Jerry W. Shaw
Sikeston, MO - January, 2008
Hi Len!
"I just wanted to take a minute and thank you so much for taking such good care of our customers. You always go that extra mile!"
Lisa Copeland
SERVPRO of Dyersburg / Union City, TN
Mr. Pipkin
"I wanted to take a minute to thank you... Your service was wonderful- - especially during such a trying period in my life. It was so very nice not having to worry about my family's clothing and winter coats, as well as our curtains, after our house fire occurred. Everything was returned to us in wonderful condition, and your warm personality was the icing on the cake; I would recommend your restoration services to anyone!"
Thanks again,
Jennifer Braden
Ripley, TN - Fall 2007
"Thanks so much for always doing your best to take care of our customers; looking
forward to working with you again in the future."
Renee' Young
Fire and Smoke Restoration Manager
SERVPRO of Jackson, TN; October 2007
Dear Mr. Pipkin,
"Thank you for sponsoring the generous scholarship recently awarded to me via PIAA. I
truly appreciate the concern you show for the education of Arkansas' youth. I
enjoyed meeting you at the conference, in Fayetteville, and want you to know how
excited I am about my upcoming, freshman semester; this extra money will help cover my expenses."
Thanks again,
Howard Heffington, Jr.
Ozark, AR
"Thanks for the great service, Len, when taking care of my clientele!"
Steve Durham
President: SERVPRO of Paducah
Restoration Service Provider
"Len, I really appreciate your commitment to customer service. My clients have been
happy each time I have used your company; well not just happy-- extremely
complimentary, too. Thanks for treating our customers so well! I truly appreciate you and
your company in the professional and serious manner in which you handle your business and
my customers. I will continue to use your company in all of my claims with
clothing needs as I feel completely confident of their satisfaction."
Rob Womack / Farmers Insurance
Arkansas Claims Adjuster, September 2007
"Nice Site! I'll be calling the next time I have a loss in your area..."
Daniel Wolfram
Property Loss Specialist
Personal Markets Claims
Liberty Mutual Insurance Company
"Your restoration services were wonderful, Len; Thanks for all your help!"
David and Patty Pratt, April 2007
"As a third generation customer, I can vividly remember my grandparents saying things regarding the original owners- Mike and Adele Massanelli- a couple of tremendous character who always worked hard and treated both employee and customer alike with humility and decency. The new owners, Sandie and Len Pipkin, are carrying forward with that same sense of duty to the business as well as the community; allowing their drive to succeed to be balanced by an equal commitment to love and play, family and friends. All residents of NEA are darned lucky to have them and the services they provide in our own "backyard"...
Recent MSN Review, March 2007, Link Below...
http://yellowpages.superpages.com/reviews/userreviews.jsp?SRC=msn&N=massanelli&S=AR&PP=N&STYPE=S&CID=99999999990&LID=3xx480qx4%2F96Wjik9w%2Bong%3D%3D&PI=1
"Outstanding job, Len and Sandie; Massanelli's is regarded as the pre-eminent cleaners and laundry in the preservation business for obvious reasons: immaculate, gorgeous, breathtaking results!"
Kerri and Joel Glasgow, October 2006
“The staff at Massanelli’s went above and beyond to help make a stressful situation so much easier. They were friendly, cooperative and helped to meet my family’s needs; they answered a prayer when we needed one. No one unfamiliar with smoke damage knows what to expect: the people at Massanelli’s have been through it with lots of folks and it shows.”
"Long-established family business. Recently sold, but still offering excellent service."
